When your food machine stops working smoothly, it can disrupt your entire production. Luckily, many issues can be fixed quickly without needing expert help. Hg-machine pros share this easy tutorial so you can get back on track fast.

Step 1: Verify Power and Safety Settings

Before anything else, check if your machine is properly powered.

• Make sure the power cable is plugged in tightly.

• Check that the main switch and any emergency stop buttons are in the correct position.

• Confirm the machine isn’t in standby or energy-saving mode.

This simple step often solves the “won’t start” problem.

Step 2: Clean and Inspect Sensors

Sensors tell your machine what to do, but they can get dirty.

• Turn off and unplug the machine.

• Use a soft cloth to gently wipe the sensors, removing any dust, grease, or food particles.

• Avoid harsh chemicals that can damage delicate parts.

Clean sensors help prevent false error messages and unexpected stops.

Step 3: Clear Product Jams Safely

If the machine jams, don’t force anything. Follow these steps:

• Power off and unplug the machine completely.

• Remove trays, nozzles, or other detachable parts as the manual directs.

• Clean stuck dough, batter, or food debris carefully.

• Reassemble the parts properly before restarting.

Always prioritize safety to avoid injury or machine damage.

Step 4: Listen for Unusual Sounds and Check Moving Parts

Strange noises can be early warning signs.

• After powering off, inspect belts, gears, and screws.

• Tighten any loose screws.

• Apply lubricants recommended by Hg-machine to moving parts if needed.

Regular checks help avoid bigger problems down the road.

Step 5: Use the Reset Function

Most Hg-machine food machines include a reset option.

• After clearing jams and cleaning sensors, power on the machine.

• Press the reset button on the control panel (refer to your manual if unsure).

• This clears minor glitches and helps the machine return to normal operation.

When to Ask for Help

If these steps don’t fix your problem, contact Hg-machine support. Early assistance can save time and prevent costly repairs. Visit https://www.hg-machine.com/ for manuals, parts, and expert advice.